Non-Discrimination Notice
First Care Health, PLLC d/b/a Archer's Total Home Healthcare
Archer's Total Home Healthcare complies with applicable federal civil rights laws and does not discriminate on the basis of:
- Race
- Color
- National origin
- Age
- Disability
- Sex
- Religion
- Sexual orientation
- Gender identity
- Veteran status
- Any other characteristic protected by applicable law
Archer's Total Home Healthcare does not exclude people or treat them differently because of any protected characteristic.
Accessibility and Communication Assistance
We provide reasonable accommodations and communication assistance to individuals with disabilities, including:
- Qualified interpreters
- Written information in accessible formats, when reasonably available
- Assistance accessing services and equipment
Language Assistance Services
Language assistance services may be available at no cost to individuals whose primary language is not English.
If you need language assistance or communication accommodations, please contact us.
Filing a Non-Discrimination Complaint
If you believe Archer's Total Home Healthcare has failed to provide services in a nondiscriminatory manner, you may file a grievance with:
Civil Rights Coordinator
First Care Health, PLLC d/b/a Archer's Total Home Healthcare
- Address: 408 Sweetwater Vonore Road, Sweetwater, TN 37874
- Phone: (423) 337-5812
- Email: [email protected]
You may also file a civil rights complaint with:
U.S. Department of Health and Human Services
Office for Civil Rights
- Address: 200 Independence Avenue, SW, Washington, DC 20201
- Phone: 1-800-368-1019
- TDD: 1-800-537-7697
- Complaint Portal: ocrportal.hhs.gov
Commitment to Equal Access
Archer's Total Home Healthcare is committed to ensuring equal access to quality home medical equipment and related services for all individuals and to maintaining a welcoming, respectful, and inclusive environment for patients, caregivers, employees, and visitors.